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Tuesday, December 07, 2010

Family Vacation - Part 1

Hi guys! Sorry for no updating, no blogwalking etc for these 3 days. I was on vacation with my family. Hehe! The place? It's Bkt Gambang Resort City. Ok, there are a lot of things I want to comment.

1) Resort management
Frankly speaking, the management sucks. You have to take number and wait for your turn for quite a long time. There are about 9 counters but only, 2 was used at that time. And there are about hundreds over people waiting to check in. My family waited for about 1.5 hours. Come on, it's a long drive to go there! I went to many other exclusive resorts, none had treated me that way. So, probably, it would be the first and last time to go there.

2) Room service & facilities
This one too sucks! My mum ordered an extra bed during check-in time but the mattress turned up at our apartment's doorstep at 11pm. Wth??!! Well, the phone in the room is broken too. Plus, when I called the room services number, they put my call on hold. I don't know for how long. Why do u need to treat your customers that way?

Well, my family not the only one who complaint. A lot of others did too.

Nevertheless, there are also some good points that need to be given to them. I'll be updating about that on Part 2. My eyes felt really heavy right now. Hehe!

So, stay tune! ;)

Oh, yeah.. one more thing, if any of u have been there, do share your experience regarding these above matter. Thanks! ;)

And tomorrow, there'll be a lot of pictures and less talk! Hehe.

p/s: Please get well soon. I'm worried :(

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